How often will refill pads be delivered?

Modified on Tue, 20 Feb 2024 at 12:55 AM

Your headset subscription comes with automatic delivery of refill pads to support a single person using the Flow headset based on our standard treatment plan.


  • Activation Phase (Week 1-3): 5 sessions per week
  • Strengthening Phase (Week 4 and beyond): Up to 2 sessions per week


Each refill pad box contains 20 sets of pads. This means we do not send a box of refill pads every month.


Your initial order of the Flow headset will include one box of 20 refill pads.  Your first automatic delivery will be shipped when your second month’s subscription begins. After that, we will send you a box every other month. This schedule is in place because in the Strengthening phase, you'll only be using 2 sets of pads a week.


If more than one person is using Flow or if you have customised your treatment schedule to stimulate more times per week, you may need to order additional refill pads from our Shop to adjust for this change.

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